Privacy Policy

Click Fused is a full-service digital marketing agency offering SEO, web development, paid media, content strategy, and more. These policies govern how we operate, handle data, and use AI tools responsibly. Effective: Jan 1, 2025 · v2.0

Table of Contents

Privacy Policy

Welcome to Click Fused (“we,” “us,” “our”), a full-service digital marketing agency providing SEO, web development, paid advertising, content strategy, and analytics services. We are committed to protecting the privacy and personal data of our clients, website visitors, and all individuals we interact with.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website at clickfused.com, engage our services, or contact us through any channel.

Our Promise
We collect only what we need, use it only to serve you better, never sell your personal data, and give you full control. Questions? Contact support@clickfused.com anytime.
 

Data We Collect

Information You Provide

  • Name, email address, phone number via contact forms or enquiries
  • Company name, website URL, and industry details for service proposals
  • Payment and billing details — processed securely via third-party gateways (we never store card numbers)
  • Project briefs, brand assets, and content you share for service delivery
  • Testimonials, reviews, or feedback you voluntarily submit
  • Messages sent via email, WhatsApp, or live chat

 

Automatically Collected Data

  • IP address, browser type, device type, and operating system
  • Pages visited, time on site, referral source, and click behaviour
  • Geographic location (city/region level only)
  • Cookies, pixels, and similar tracking technologies
Data TypeWhy We Collect ItStored?
Name & EmailClient communication & proposalsYes
Phone NumberClient onboarding & supportYes
Payment InfoInvoice processing (via gateway)No (gateway only)
IP AddressSecurity & analyticsAnonymised
Project AssetsService delivery onlyDuring project
Reviews / TestimonialsMarketing (with consent)Yes
 

How We Use Your Information

  • To deliver the digital marketing, SEO, web development, or other services you’ve engaged us for
  • To send proposals, invoices, project updates, and reports
  • To respond to your enquiries, support tickets, or complaints
  • To personalise service recommendations based on your business needs
  • To send marketing emails or newsletters — only with your opt-in consent
  • To analyse website performance and improve user experience on clickfused.com
  • To display client testimonials and case studies (only with explicit written consent)
  • To comply with applicable laws, regulations, and legal obligations
  • To prevent fraud, protect our systems, and ensure account security
🚫
We Never Sell Your Data
Click Fused does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to serve you.
 

Who We Share Data With

We share data only with trusted partners and only when necessary:

  • Payment Gateways — Razorpay, Stripe, or PayU for secure invoice payments
  • Cloud Hosting — AWS or Google Cloud for secure data storage
  • Analytics — Google Analytics (anonymised, aggregated data only)
  • Email Platform — Mailchimp or similar for opt-in newsletters
  • Project Tools — Notion, Slack, or Trello for internal collaboration (no client PII shared externally)
  • Legal Authorities — Only if required by valid court order or law enforcement
⚠️
Third-Party Compliance
All third-party partners are contractually required to protect your data and use it only for the stated purpose. We conduct due diligence on all vendors handling personal data.
 

Cookies & Tracking

We use cookies to enhance your experience on clickfused.com. Types in use:

  • Essential Cookies — Required for website functionality (cannot be disabled)
  • Analytics Cookies — Google Analytics for understanding visitor behaviour
  • Marketing Cookies — Google Tag Manager, Meta Pixel for ad retargeting (opt-in)
  • Preference Cookies — Remember your settings and choices

You can manage cookies via your browser settings. Disabling non-essential cookies may affect website functionality.

 

How Long We Keep Your Data

Data CategoryRetention Period
Client project records & communications5 years after project completion
Payment & invoice records7 years (tax compliance)
Lead enquiry data2 years from last contact
Website analytics data26 months (anonymised)
Support tickets3 years
Published testimonialsUntil consent withdrawn

After the applicable retention period, data is securely deleted or irreversibly anonymised.

 

Your Data Rights

Under applicable data protection law, you have the following rights:

  • Right to Access — Request a copy of the personal data we hold about you
  • Right to Correction — Ask us to correct inaccurate or incomplete data
  • Right to Deletion — Request erasure of your data (subject to legal obligations)
  • Right to Withdraw Consent — Opt out of marketing communications at any time
  • Right to Portability — Receive your data in a structured, portable format
  • Right to Object — Object to processing of your data for certain purposes

To exercise any right, email support@clickfused.com with subject “Data Rights Request.” We will respond within 30 days.

 

How We Protect Your Data

  • SSL/TLS encryption on all data transmitted through our website and client portals
  • Access controls — only authorised team members access client data
  • Regular security audits and vulnerability assessments
  • Encrypted, backed-up databases with role-based access
  • Two-factor authentication across all internal systems
⚠️
No Absolute Guarantee
No internet transmission is 100% secure. While we apply robust protections, we cannot guarantee absolute security. If you suspect a data breach, contact us immediately at support@clickfused.com.
 

Children's Privacy

Click Fused’s services are intended for businesses and professionals. We do not knowingly collect personal data from individuals under the age of 16. If we become aware such data has been submitted, we will delete it promptly. Contact support@clickfused.com if you have concerns.

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the “Last Updated” date, notify active clients by email, and post a notice on our website for 30 days. Continued use of our services after changes constitutes acceptance.

Get in Touch

Click Fused Privacy Team

For privacy questions, data access requests, or content concerns, our team is here to help. We respond within 7 business days.

support@clickfused.com
Click Fused Digital Marketing Agency · Response within 7 business days